Privacy Policy

Overview

[Your Company Name] ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our used vehicle purchasing services. We are a licensed motor vehicle dealer registered with the Ontario Motor Vehicle Industry Council (OMVIC).

Information We Collect

Personal Information

• Name and contact information (phone number, email address, mailing address)
• Government-issued identification
• Financial information related to vehicle purchase transactions

Vehicle Information

• Vehicle Identification Number (VIN)
• Make, model, year, mileage, and condition
• Ownership documentation and title information
• Vehicle history and maintenance records
• Lien and encumbrance information

How We Collect Information

• Directly from you through forms, phone calls, and in-person meetings
• From government databases (ServiceOntario, vehicle history reports)
• From third-party services (vehicle valuation tools, lien searches)

How We Use Your Information

• To evaluate and purchase your vehicle
• To verify vehicle ownership and clear title
• To process payments and complete transactions
• To comply with legal and regulatory requirements
• To maintain business records and accounting
• To communicate with you about your transaction
• To comply with OMVIC reporting requirements

Information Sharing and Disclosure

We may share your information with:

• Government Agencies: ServiceOntario, Canada Revenue Agency, OMVIC for regulatory compliance
• Financial Institutions: Banks and payment processors for transaction processing
• Third-Party Services: Vehicle history providers, valuation services, title search companies
• Legal Requirements: When required by law, court order, or regulatory investigation
• Business Operations: Professional advisors (lawyers, accountants) bound by confidentiality

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, including:

• Business records: 7 years (as required by Canada Revenue Agency)
• OMVIC transaction records: As required by OMVIC regulations
• Vehicle title and ownership documents: As required by Ontario law

Your Rights Under Canadian Privacy Law

Under the Personal Information Protection and Electronic Documents Act (PIPEDA), you have the right to:

• Know what personal information we have about you
• Request access to your personal information
• Request correction of inaccurate information
• Request deletion of your information (subject to legal retention requirements)
• File a complaint with the Privacy Commissioner of Canada

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission or electronic storage is 100% secure.

Cookies and Tracking

Our website may use cookies and similar tracking technologies to improve user experience and analyze website traffic. You can control cookie settings through your browser preferences.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

Contact Information